Wisdom of a Solutions Architect - Dynamics365 CRM

Goodbye: Microsoft Virtual Academy

Reading Time: 1 minute With all the changes that are ongoing within the Microsoft ecosystem, I have received a notification that the Microsoft Virtual Academy is coming to an end. This has been a very valuable resource for the community, and I often point anyone that is interested in Dynamics 365 to it. Fear...

April 2019 Release: PSA

Reading Time: 1 minute As many of you will know the April 2019 release note has become available today. I will be updating over the next few days on my thoughts on each of the areas and the exciting things that are coming. I thought I would start with this one though as it...

ClickDimensions – Middle Ware

Reading Time: 3 minutes This is an expansion on my previous post about the ClickDimensions Cookie Challenge. ClickDimensions is an excellent addon for Dynamics 365 though when it comes to form capture, it lacks what I feel is a fundamental function. Out of the box when a form is submitted the system is only...

Dynamics 365 April ’19 – Key Dates

Reading Time: 1 minute It is getting to that time of year again where Microsoft are going to be releasing new features and functionality for Dynamics365 and the Power Platform. These are the key dates to make a note of for when things will be released. I am looking forward to getting the release...

IT or Business Driven Solutions

Reading Time: 3 minutes When looking for a new software solution should a company use technology or business driven approach? Traditionally when a business was looking for a new software package or solution they would approach the IT department who would come back with a solution. This was generally the newest or cutting edge...

ClickDimensions Cookie Challenge

Reading Time: 2 minutes I have recently been working with a client who is implementing ClickDimensions marketing automation solution. Part of the solution allows website form captures to be created within Microsoft Dynamics CRM as either a lead or a contact. Overview ClickDimensions form handling after submission is fairly limited in terms of what happens once...

Merry Christmas

Reading Time: 1 minute Well it has been a busy year and so far a very busy day. I just wanted to post a quick Merry Christmas to everyone.

Dynamics 365 Marketing – Cloud First Architecture

Reading Time: 2 minutes In this article, I am going to look at the newly available Microsoft Dynamics Marketing, in particular, the architecture and how it all hangs together. Microsoft has a real focus on cloud architecture, and this is the first of the business applications that have been built entirely for the cloud....